How Organisations Can Avoid & Reduce Workplace Conflict
If you want to build a strong company, you need to have a strong team which will invest joint efforts into pushing further. Without a team like this, without employees who are aware of each other’s strengths and weaknesses, the internal structure of a company could easily fall apart.
Therefore, as your company grows, so should the company spirit boost. Making significant progress as a business doesn’t leave much room for inner workplace conflict. So, the head of the company and its management team need to work hard to build a productive workplace and a positive atmosphere where every employee feels happy and engaged.
Set Up a Policy to Resolve Workplace Conflict
If you want to be perceived as a serious company, you always need to be prepared. To have a safety net for every aspect of your business, it’s first necessary to estimate the risks. It comes down to expecting even the unexpected; with this kind of attitude, nothing can surprise you.
Whether a conflict between your employees ever appears or not isn’t relevant to this subject. Counting in this possibility and considering it plausible – which it is – is a smart investment of your time for future progress.
Therefore, you need to build a policy for resolving potential workplace conflict. By doing this, you will be able to solve any problem that may encounter in your team and do it efficiently. It’s not smart to let frustrations and tension boil around the office. The sooner you resolve a workplace conflict, the professional relationship between two employees will be better and improve the overall well-being of your whole team.
Educate Your Management Department
As the head of the company, the chances are that you won’t be personally participating in all the happenings in your office. Because of this, it is a necessity to have trained employees who’re able to deal with a problem in a professional way, without your presence.
Your management team should consist of reliable professionals who deserved their position. As such, they should take up some more responsibilities and make sure that everyone communicates with the rest of the team respectfully.
Naturally, to turn your management team into mediators, you will have to do more than just instruct them to observe the relations between employees. Therefore, you should provide them with workplace harassment training and thus enable your managers to be officially educated to deal with workplace conflict.
Encourage Collaboration Instead of Competition
One of the reasons why conflicts between employees occur is that the head of the company or its management team aren’t clear with the tasks and goals they have set. When that happens, there’s room for misinterpretation which further develops into the appliance of different methods on projects.
So, for starters, make sure that the objectives of your business are very clear. Put every project out in the open, and the instructions given are transparent. You would be surprised with how many vague situations you’d be able to solve by introducing some precision to your business model.
Other than this, you need to define what you mean by encouraging healthy competition around your office. Naturally, employees in your office need to strive towards constant progress, but do they have to do this at the cost of each other’s careers?
It’s vital for your business and for all of your team members to understand that they can grow by lifting their colleagues. Therefore, other than having them attend online workplace harassment training so that they can understand what exactly is implied by this term, they need to learn how to communicate respectfully.
Hold Regular Communication Skills Training
The professional development of your team requires more than attending seminars which are in your business niche. A true professional takes care of not only their professional self but also their personal growth as well.
As a business leader who wants to have a productive team, it is necessary for you to encourage a nurturing atmosphere which will enable your employees to become experts in their areas but also fulfilled on a personal level.
So, other than offering workplace harassment training that will raise awareness on the subject in your office, you should also insist on brainstorming meetings. I am sure this will enable your employees to work on their problem-solving skills, help them grow together, make them great co-workers and successfully avoid workplace conflict.
Introduce Team Building Activities
It’s also relevant to the overall well-being of your company to have fun outside of your office. Every team needs to blow off some steam now and then, and there are many ways to do this together. Enrolling in different team building activities will enable the members of your team to get to know each other beyond the office, get accustomed to their strengths and weaknesses and make their bond stronger.
Problems with harassment in the office shouldn’t be taken lightly. The fact is that most employees aren’t aware of what harassing implies, and you should be the one to clarify those terms. By doing so, you’ll be able to avoid most potential workplace conflict and be confident that each of your employees is happy, engaged and productive
Author Bio :
Kamy Anderson is an ed-tech enthusiast with a passion for writing on emerging technologies in the areas of corporate training and education. He is an expert in learning management system & eLearning authoring tools – currently associated with ProProfs