Shift to Automated Payroll
Solutions: Award Interpretation
Stop Letting Manual Award Calculations Erode Your Payroll Compliance
If your payroll team is manually applying Modern Award provisions, you are carrying a hidden compliance risk. Every incorrect penalty rate, every outdated allowance calculation, every spreadsheet formula that only one person understands, is a potential Fair Work violation waiting to happen.
Most Australian employers managing award complexity
are running on a single point of failure.
There is a spreadsheet somewhere in your organisation. It has formulas written years ago and never documented. When an Award provision changes, someone has to manually find every affected calculation and update it.
What happens if they leave? What happens if they make a mistake? What happens if Fair Work shows up during a wage audit and asks you to explain why an employee was paid the wrong rate?
Under the Fair Work Act, your organisation is responsible for correct Award application at all times. The Fair Work Ombudsman does not accept “the spreadsheet was wrong” as a defence. Penalties of up to $93,900 per corporation apply for each underpayment violation.
The Award Interpretation Engine:
Compliant by Design
Our Award Interpretation Engine connects directly to Award provisions and applies them automatically to every employee across all classifications. It covers SCHADS, Security Services, the Nursing Award, Manufacturing, Aged Care, and Children’s Services Awards. Full EBA support is included.
When an Award provision changes, we update the logic and push it to your environment. You review the notification and confirm. That is all.
What this means in practice:
- Every payment traces back to a specific Award provision, not a cell in a spreadsheet
- No single person holds all the calculation logic in their head
- Changes are applied consistently within 48 hours of an Award update
- Audit readiness becomes a software feature, not a manual scramble

Accurate

Compliant

Flexible
Trusted by Australian Employers
Managing Complex Award Environments
Posted on John H.Trustindex verifies that the original source of the review is Capterra. Great application Overall: Excellent experience. Very happy with the outcome. Pros: Great tool and very engaging implementation team Cons: Lost of customisation required but in the end it gave us a better outcome.Posted on Mardi E.Trustindex verifies that the original source of the review is Capterra. Excellent all round. Overall: Excellent. I am incredibly impressed with the product and the training team. [sensitive content hidden] particularly need a big thank you for such great support. They explain things really well, they are always available, they are lovely to deal with and very patient - attending to any needs we have. Pros: Very supportive training and great back up when you go live so you know you have people to rely on to assist you. The ease of using this program for Managers and Employee has a great response and Managers are keen to use the system. Cons: For the person in charge of the highest security there is a bit to learn but once you learn, it all makes sense and works in a logical and sequential order. Just (with all systems) there is a bit to learn. I think the Knowledgebase could be easier to look things up.Posted on Maureen P.Trustindex verifies that the original source of the review is Capterra. Words from a Newbie to the System Overall: It has been an amazing journey to get up and running and we are not finished yet. While we are in and working there are still some modules to go before we are fully functional. Our support teams from Employee Connect know their stuff and it's a bit frightening when they appear to read your mind! It's been fun and frustrating at the same time, you need to take the time to get the inputs right to be able to get the outputs you're looking for. We have learned a lot along the way. As we do put more modules on we will see why having a one-stop shop was worth the effort. We had thought the time zones would be a problem but they in fact work well for us - we do in the day and cross with Australia which means answers in our inbox the following morning; while working with [sensitive content hidden] in his time zone was just as good - he worked while we slept and vice versa so responses were there ready when we started our day. Pros: Incorporating the modular format to encompass HR system and Health and Safety in an easy to use platform. Cons: Some of the reporting functions we had been use to we will need to look at how best to create in Employee Connect.Posted on Ruza M.Trustindex verifies that the original source of the review is Capterra. EC Review Pros: The system is easy for employees to navigate, and the implementation was a supportive process. Cons: Better customization with contracts and letter variations.Posted on Julianne O.Trustindex verifies that the original source of the review is Capterra. EmployeeConnect - A positive impact to the way we work. Overall: Overall, we feel that EC is going to have a positive influence over the way we work. Getting started with setting up with our system certainly identified areas in which we needed to improve/build on. We were looking for a way forward, a program in which allowed our business to improve the employee’s experience, move with the times, be able to closely monitor employment history and terms and conditions, and as a company we also pride ourselves with our goal to be the best, so this certainly gives us that point of difference to our competitors within the industry. Pros: - Ability to share company’s documents – AMAZING- Being able to have Subcontractors recorded within the system too- Being able to have multiple companies set up- Moving forward the new way to handle our team’s information and track changes etc- Workflows – being so customisable- Being able to customise the system to the way we work – IT team/Development Team setting up additional alerts for us Cons: Mobile App - ability to have within the app would be good. Some minor integration costs that weren't noted within the contract. Inability to merge electronic signature onto signed/accepted docs.Posted on Rebecca K.Trustindex verifies that the original source of the review is Capterra. A great HR system Pros: EmployeeConnect is a user friendly system and an effective one stop shop for all our HR needs so that we don't need to use multiple systems/platforms. We are also given friendly and quick support by the team. Cons: There are no significant cons that I can identify. Every system has its limitations so just stay realistic.Posted on Wendy B.Trustindex verifies that the original source of the review is Capterra. EmployeeConnect Review Overall: The EmployeeConnect team played a pivotal role in assisting us with the redesign of our employee lifecycle programs and experiences, they took the time to understand our business needs and collaborated with us to tailor the product to align with our requirements. Pros: The EmployeeConnect software has significantly enhanced our employee lifecycle programs, resulting in heightened process efficiency through workflow automation and a user-friendly interface that makes it easy to use and navigate. Would highly recommend! Cons: The integration with KeyPay requires continued development, with ongoing efforts aimed at automating the workflow for employee lifecycle changes. Once this is finalised it will create a seamless connection between HR processes and payroll functions.Posted on Tara F.Trustindex verifies that the original source of the review is Capterra. All your HR needs in one place Pros: We mainly use Employee Management (onboarding, offboarding and movements). We have templates in the system and it's easy to select the changes from a few drop down menus and apply the changes. The onboarding process for employees is also great, allowing digital signatures & monitoring of onboarding completion. It's great at empowering employees to have the ability to change their own personal information securely and confidently as well as the ability to apply for leave. We will be looking to implement more features in the near future. Cons: Some of the system management functionality can be difficult to find and there is limited access to update business processes that we can change ourselves. EmployeeConnect only integrates with KeyPay overnight, would prefer integration occurs more often or even instantly, however, saying that you can force integration manually.Posted on Jessica K.Trustindex verifies that the original source of the review is Capterra. User Friendly Pros: Onboarding is much more smoother since we signed up to EmployeeConnect. Cons: I feel like the reporting function can be improved. Layout out of reports etc.

Confidently Compliant.
Award interpretation at your fingertips.
Automate complex award and agreement based calculations with our extensive list of Modern Awards. Ensure compliance, reduce risk, and accurately calculate all of your, overtime, time in lieu, allowances, penalties and accruals. Our Modern Awards are fully managed and up to date, so you can be confident your award calculations comply with Fair Work.
Real Time Costing
Manage your costs, in real time.
Proactively manage your payroll budget by location, region, or organisation unit, with rosters and timesheets calculated and costed in real-time. Interpret unique and complex rule scenarios simultaneously, giving your workforce access to the accurate and real-time data you need to make quick decisions.


Build Your Own Rules
Tailored to the rules and needs of your organisation.
Build your own rules mapped to your Enterprise Agreements or specific interpretation of the awards.

