FAQ's
Frequently Asked Questions (FAQs) | EmployeeConnect...
Welcome to the EmployeeConnect FAQs page — your go-to resource for answers about our HRIS software, payroll integration, and HR automation solutions. Whether you’re just starting your digital HR journey or already using EmployeeConnect, we’ve answered the most common questions to support your success.
If you still need help, our HR chatbot is available 24/7 to guide you in real-time.
General Questions
What is EmployeeConnect?
EmployeeConnect is a cloud-based Human Resource Information System (HRIS) designed to streamline HR processes, enhance employee engagement, and improve workforce productivity. Our platform offers modules for core HR, recruitment, onboarding, performance management, payroll integration, and more.
Who is EmployeeConnect designed for?
We serve small, medium to large enterprises across various industries seeking to digitise and optimize their HR and payroll operations. If you’re looking for scalable, customisable HR software with strong data analytics, EmployeeConnect is built for you.
Is EmployeeConnect cloud-based?
Yes, EmployeeConnect is fully cloud-based. This ensures secure access to your HR data anytime, anywhere — perfect for hybrid and remote work environments.
Product Features
What modules are included in EmployeeConnect’s HRIS system?
Our HR software includes:
Core HR (employee records, org charts, self-service)
Recruitment and Applicant Tracking (ATS)
Onboarding
Performance Management
Learning and Development
Payroll Integration
Leave and Time Tracking
HR Analytics and Reporting
Does EmployeeConnect support payroll integration?
Yes. We offer seamless HR and payroll integration, allowing you to eliminate double handling, ensure compliance, and simplify payslip generation and tax reporting.
Is EmployeeConnect customisable for different industries?
Absolutely. Our HRIS system is highly configurable to meet the needs of industries such as healthcare, education, manufacturing, financial services, and more.
Can I track employee performance and development in EmployeeConnect?
Yes. Our Performance Management module allows for goal setting, continuous feedback, 360-degree reviews, and development planning — all in one place.
Onboarding and Support
How long does implementation take?
Implementation typically takes 6–12 weeks depending on your organisation’s size and complexity. Our dedicated onboarding team ensures a smooth transition and full setup of your HRIS platform.
What support does EmployeeConnect offer?
We provide:
Live chat and HR chatbot support
Email and phone support
A knowledge base with how-to guides
Customer success managers for ongoing optimisation
Do you offer training for HR teams and employees?
Yes. We offer comprehensive training for HR professionals, managers, and employees to ensure smooth adoption of our HR software platform.
Is there help available for setting up workflows and automation?
Yes, our support team will help you design and deploy HR automation workflows that align with your internal processes, from onboarding to offboarding.
Security and Compliance
Is EmployeeConnect secure?
Yes. We use enterprise-grade encryption, role-based access controls, and comply with local data protection regulations, including the Australian Privacy Act and GDPR.
Does EmployeeConnect assist with compliance reporting?
Yes. Our system helps you automate and generate reports for compliance audits, track certifications, and stay ahead of HR compliance requirements.
Pricing and Plans
What does EmployeeConnect cost?
Our pricing is based on the number of employees and selected modules. We offer flexible plans to suit your business size and needs. Contact us for a custom quote.
Is there a free trial or demo available?
Yes! You can request a free demo to see how EmployeeConnect works. Our team will walk you through the platform and answer your questions in real-time.
Technical and Integrations
What third-party systems does EmployeeConnect integrate with?
We integrate with popular payroll systems, accounting software, time tracking tools, and ERPs. Common integrations include MYOB, Xero, SAP, and more.
Does EmployeeConnect offer Single Sign-On (SSO)?
Yes, we support SSO integration for secure and seamless user access.
Can I access EmployeeConnect from mobile devices?
Yes. Our mobile-friendly HR platform is accessible from any device, ensuring your workforce can manage tasks on the go.
Chatbot & AI Assistance
Does EmployeeConnect offer chatbot support for HR tasks?
This ensures employees get immediate assistance without HR bottlenecks.
Still Have Questions?
If your question isn’t listed here, we’re here to help! Use our live HR chatbot, send us a message, or request a callback.