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FAQ's

Your HR & Payroll Questions, Answered

Welcome to the EmployeeConnect FAQ page. Whether you’re just starting your digital HR journey or are already with us, we’ve answered the most common questions to help you find the information you need quickly.

If you still need help, feel free to send us an enquiry and we’ll be in touch shortly.

General Questions:

What is an HRIS and is EmployeeConnect right for my business?

EmployeeConnect is a cloud-based Human Resource Information System (HRIS) designed to streamline HR processes, enhance employee engagement, and improve workforce productivity. Our all-in-one platform is perfect for small, medium, and large enterprises across various industries who are seeking to digitise their HR and payroll operations with a scalable, customisable solution.

Is EmployeeConnect a cloud-based solution?

Yes, EmployeeConnect is fully cloud-based. This ensures secure access to your HR data anytime, anywhere—perfect for modern, flexible work environments.

Product Features:

What modules are included in EmployeeConnect’s HRIS system?

Our comprehensive HR software includes a full suite of integrated modules:

What payroll systems does EmployeeConnect integrate with?

We offer seamless HR and payroll integration, allowing you to save hours on manual data entry, ensure compliance, and simplify payslip generation and tax reporting. We integrate with popular Australian payroll systems, including Xero, MYOB, and SAP.

Can I track employee performance and development?

Absolutely. Our dedicated Performance Management module allows for goal setting, continuous feedback, 360-degree reviews, and development planning—all in one place.

Onboarding & Support:

How long does implementation take?

Implementation typically takes 6–12 weeks depending on your organisation’s size and complexity. Our dedicated onboarding team ensures a smooth transition and full setup of your HRIS platform, getting you up and running faster.

What support does EmployeeConnect offer?

We offer comprehensive support to ensure your success. Our options include:

  • Enquiry form support
  • Email and phone support
  • An extensive knowledge base with how-to guides
  • Dedicated Customer Success Managers for ongoing optimisation

Do you offer training for HR teams and employees?

Yes. We offer comprehensive training for HR professionals, managers, and employees to ensure a smooth adoption of our HR software platform.

Is there help available for setting up workflows and automation?

Yes, our support team will help you design and deploy HR automation workflows that are tailored to your internal processes, from onboarding to offboarding.

Security & Compliance:

Is my data secure with EmployeeConnect?

Yes. We use enterprise-grade encryption, role-based access controls, and comply with all local data protection regulations, including the Australian Privacy Act and GDPR.

Does EmployeeConnect assist with compliance reporting?

Yes. Our system helps you automate and generate reports for compliance audits, track certifications, and stay ahead of HR compliance requirements with real-time data.

Pricing & Plans

What is the pricing for EmployeeConnect’s HR software?

Our pricing is based on the number of employees and the modules you select. We offer flexible plans to suit your business size and needs. Contact us for a custom quote.

Is there a free trial or demo available?

Yes! You can request a free demo to see our software in action. Our team will walk you through the platform and answer all of your questions in real-time.

Technical & Integrations

What third-party systems do you integrate with?

We offer seamless integrations with popular payroll systems, accounting software, time tracking tools, and ERPs, including MYOB, Xero, and SAP.

Does EmployeeConnect offer Single Sign-On (SSO)?

Yes, we support SSO integration for secure and seamless user access.

Can I access EmployeeConnect from my mobile phone?

Yes. Our mobile-friendly HR platform is accessible from any device, ensuring your workforce can manage tasks on the go.

Still Have Questions?

If your question isn’t listed here, we’re ready to help! Book a free demo to speak with our team directly, or use our enquiry form to send us a message and we’ll get back to you.