EmployeeConnect: An Australian Story, Built for Your Future

For over two decades, we’ve been the leading HR software provider born from a uniquely Australian challenge: the need for powerful, integrated solutions that don’t compromise on workflow or compliance.

We’re not just a software vendor; we are an Australian success story that services over 90,000 users across four continents. Our commitment is simple: build the most strategic and scalable HRIS so your business never has to settle.

Why We Exist:
Solving the Unsolvable

In 1996, our founders, Craig Macdonald and Ron Schroeder, saw a massive gap: Australian payroll systems were disconnected and inefficient, forcing businesses to rely on paper and email for critical employee transactions.

We bootstrapped a development platform to fix this, creating a workflow engine that seamlessly extended traditional payroll systems. This unconventional philosophy has guided us ever since: we go against the grain to build a company that fundamentally changes the way people interact with software.

Our Core Philosophy: Empathy and Transparency

While many providers offer a one-size-fits-all solution, we provide a boutique service built on empathy and transparency.

We Engage: We don’t just sell software; we engage with your unique business issues and use our empathy to design forward-thinking processes that truly fit your needs.
We Partner: With a culture of radical transparency, we aim to ensure you are included and involved in every major decision. This approach is why our average client tenure is more than seven years.

What We Do:
The All-in-One HRIS

We evolved from a payroll extension into a leading workflow-driven HRIS that covers the entire spectrum of HR transactions.

EmployeeConnect is a Truly All-in-One Solution that seamlessly integrates:

1. Comprehensive HR Management

Manage the full employee lifecycle, from onboarding and performance to learning and document storage, all within a single system.

2. Compliant Payroll

Ensure every pay run is accurate and compliant with complex Australian industrial awards and legislative requirements.

3. Strategic Recruitment

Connect your hiring process directly to the employee record, eliminating manual data entry for new starters.

Why Choose EmployeeConnect?

Proven Success: Why Businesses Choose to
Upgrade to EmployeeConnect

    
 
 
       Posted on Capterra  
   
   John H. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. Great application
Overall: Excellent experience. Very happy with the outcome. Pros: Great tool and very engaging implementation team Cons: Lost of customisation required but in the end it gave us a better outcome.
  
 
      Posted on Capterra  
   
   Mardi E. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. Excellent all round.
Overall: Excellent. I am incredibly impressed with the product and the training team. [sensitive content hidden] particularly need a big thank you for such great support. They explain things really well, they are always available, they are lovely to deal with and very patient - attending to any needs we have. Pros: Very supportive training and great back up when you go live so you know you have people to rely on to assist you. The ease of using this program for Managers and Employee has a great response and Managers are keen to use the system. Cons: For the person in charge of the highest security there is a bit to learn but once you learn, it all makes sense and works in a logical and sequential order. Just (with all systems) there is a bit to learn. I think the Knowledgebase could be easier to look things up.
  
 
      Posted on Capterra  
   
   Maureen P. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. Words from a Newbie to the System
Overall: It has been an amazing journey to get up and running and we are not finished yet. While we are in and working there are still some modules to go before we are fully functional. Our support teams from Employee Connect know their stuff and it's a bit frightening when they appear to read your mind! It's been fun and frustrating at the same time, you need to take the time to get the inputs right to be able to get the outputs you're looking for. We have learned a lot along the way. As we do put more modules on we will see why having a one-stop shop was worth the effort. We had thought the time zones would be a problem but they in fact work well for us - we do in the day and cross with Australia which means answers in our inbox the following morning; while working with [sensitive content hidden] in his time zone was just as good - he worked while we slept and vice versa so responses were there ready when we started our day. Pros: Incorporating the modular format to encompass HR system and Health and Safety in an easy to use platform. Cons: Some of the reporting functions we had been use to we will need to look at how best to create in Employee Connect.
  
 
      Posted on Capterra  
   
   Ruza M. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. EC Review
Pros: The system is easy for employees to navigate, and the implementation was a supportive process. Cons: Better customization with contracts and letter variations.
  
 
      Posted on Capterra  
   
   Julianne O. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. EmployeeConnect - A positive impact to the way we work.
Overall: Overall, we feel that EC is going to have a positive influence over the way we work. Getting started with setting up with our system certainly identified areas in which we needed to improve/build on. We were looking for a way forward, a program in which allowed our business to improve the employee’s experience, move with the times, be able to closely monitor employment history and terms and conditions, and as a company we also pride ourselves with our goal to be the best, so this certainly gives us that point of difference to our competitors within the industry. Pros: - Ability to share company’s documents – AMAZING- Being able to have Subcontractors recorded within the system too- Being able to have multiple companies set up- Moving forward the new way to handle our team’s information and track changes etc- Workflows – being so customisable- Being able to customise the system to the way we work – IT team/Development Team setting up additional alerts for us Cons: Mobile App - ability to have within the app would be good. Some minor integration costs that weren't noted within the contract. Inability to merge electronic signature onto signed/accepted docs.
  
 
      Posted on Capterra  
   
   Rebecca K. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. A great HR system
Pros: EmployeeConnect is a user friendly system and an effective one stop shop for all our HR needs so that we don't need to use multiple systems/platforms. We are also given friendly and quick support by the team. Cons: There are no significant cons that I can identify. Every system has its limitations so just stay realistic.
  
 
      Posted on Capterra  
   
   Wendy B. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. EmployeeConnect Review
Overall: The EmployeeConnect team played a pivotal role in assisting us with the redesign of our employee lifecycle programs and experiences, they took the time to understand our business needs and collaborated with us to tailor the product to align with our requirements. Pros: The EmployeeConnect software has significantly enhanced our employee lifecycle programs, resulting in heightened process efficiency through workflow automation and a user-friendly interface that makes it easy to use and navigate. Would highly recommend! Cons: The integration with KeyPay requires continued development, with ongoing efforts aimed at automating the workflow for employee lifecycle changes. Once this is finalised it will create a seamless connection between HR processes and payroll functions.
  
 
      Posted on Capterra  
   
   Tara F. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. All your HR needs in one place
Pros: We mainly use Employee Management (onboarding, offboarding and movements). We have templates in the system and it's easy to select the changes from a few drop down menus and apply the changes. The onboarding process for employees is also great, allowing digital signatures & monitoring of onboarding completion. It's great at empowering employees to have the ability to change their own personal information securely and confidently as well as the ability to apply for leave. We will be looking to implement more features in the near future. Cons: Some of the system management functionality can be difficult to find and there is limited access to update business processes that we can change ourselves. EmployeeConnect only integrates with KeyPay overnight, would prefer integration occurs more often or even instantly, however, saying that you can force integration manually.
  
 
      Posted on Capterra  
   
   Jessica K. 
 
 
 
 Trustindex verifies that the original source of the review is Capterra. User Friendly
Pros: Onboarding is much more smoother since we signed up to EmployeeConnect. Cons: I feel like the reporting function can be improved. Layout out of reports etc.

Read Our Success Stories:

Frequently Asked Questions

It means our software is developed with an intimate, decades-long understanding of Australian payroll, industrial awards, and compliance law. Our solutions aren't retrofitted international software; they are built for the local market first, and our dedicated support team is here in the APAC community, operating in your time zone.

A long client tenure is a direct reflection of our commitment to partnership and stability. It proves we don't just sell software and disappear. It means the platform is robust, our support is excellent, and we continually evolve the product based on client needs, ensuring you have a reliable HRIS for the long term.

Our HRIS was born from a workflow engine, meaning every feature is designed to automate processes and eliminate manual data entry. It ensures that when a new employee is onboarded, or a leave request is approved, the data flows automatically and accurately through all affected systems (HR, payroll, reporting), providing a seamless experience for everyone.

We are a genuinely all-in-one solution. Our platform seamlessly integrates your payroll, recruitment, HR core administration, and performance management. This eliminates the need for multiple vendors and ensures you have a single source of truth for all employee data, avoiding the costs and risks of data duplication.

Our philosophy is about being customer-obsessed and radically transparent, which is actually the safest choice. We are not afraid to tailor our approach to solve your unique problems, which is often impossible with rigid, one-size-fits-all global systems. We combine the agility of a focused developer with the stability of a company servicing over 90,000 users across four continents.

Ready to See the Difference a True Partner Makes?

You need a solution built to handle your unique complexity and scale with you.

Fill out our contact form to arrange a personalised demo. We’ll focus only on the features that matter most to your business’s complexity and growth.

EmployeeConnect: An Australian Story, Built for Your Future

Why We Exist:
Solving the Unsolvable