Case Study
The Amcor Case Study: A Long-Term Partnership in Hosted HR
As one of Australia’s earliest adopters of a hosted HR solution, Amcor trusted EmployeeConnect to manage its global workforce. See how this partnership provided long-term cost savings and complete peace of mind, proving that a hosted service can offer the highest level of security and support for a growing enterprise.
In the early 2000s, adopting a hosted HR solution was a new and bold decision for Australian companies. As one of the earliest adopters, Amcor, a global packaging leader, put its trust in EmployeeConnect. This partnership not only delivered significant cost savings but, over many years, proved that a hosted HR service could provide unparalleled security and complete peace of mind, even during global business expansion.
The Challenge: Security Concerns with an Emerging Solution
Before the widespread adoption of cloud-based technology, the idea of hosting confidential employee data off-site was a significant concern for many businesses. As Amcor began using EmployeeConnect’s hosted HR services in 2004, the team was met with initial apprehension.
As Sandy, a representative from Amcor, recalls:
“Amcor has been putting our personal information, including employees’ confidential information, like contract and payroll details on hosted for 6 years and never has a dispute on security issue. Though when we first used EmployeeConnect hosted HR services in 2004, some managers started questioning about the data security. However, with years of experiences, we believe that by using EmployeeConnect hosted HR services, data is highly secured and in our full control.”
This concern was amplified by Amcor’s scale—a global enterprise with 2,300 staff across different continents—and its continued growth, which included the acquisition of Alcan Packaging.
The Solution: A Trusted, Long-Term Partnership
To manage its vast and geographically scattered workforce, Amcor selected EmployeeConnect as its hosted HR solution. The decision was based on finding a reliable partner that could not only provide a scalable system but also a comprehensive service model that instilled confidence and trust.
The Results: Reduced Costs, Unwavering Security, and Peace of Mind
Amcor’s long-term commitment to EmployeeConnect’s hosted HR solution is a testament to the clear and measurable benefits it has delivered over the years.
Significant Cost Reduction: By choosing a hosted solution, Amcor saved substantially on annual hardware, software, and other operating expenses, as these were all managed by EmployeeConnect.
Reduced IT Burden: EmployeeConnect’s specialists handled all software upgrades and maintenance, allowing Amcor’s internal IT team to focus on mission-critical operations.
Unwavering Data Security: Despite initial security questions, Amcor’s experience proved that its data was not only highly secured but also fully controlled, leading to complete peace of mind.
Scalability for Growth: The solution seamlessly supported Amcor’s continuous expansion and acquisition strategies, with plans to deploy more modules to handle future growth.
The Verdict: A Complete Peace of Mind
Amcor’s trust in EmployeeConnect has grown into a powerful, long-standing partnership. Sandy’s remarks highlight the exceptional service and confidence gained from their experience.
“The benefits are obvious; spending per year on hardware, software and other operating expenses have been greatly reduced. EmployeeConnect provides excellent services to Amcor since the project started. From solution selection, to continuous support, EmployeeConnect gives us a complete peace of mind. A very high service level has been maintained which completely relieves our concern in security…we do trust EmployeeConnect.”
“Until today, Amcor is using four hosted solutions to manage its mission critical operations including EmployeeConnect. With continuous expansion of our business, we will deploy more EmployeeConnect modules for bettering employees’ collaboration and cope with the growth.”
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